PRIVACY POLICY
This Privacy Policy outlines how Vilo Fence (“Company,” “we,” “our,” or “us”) collects, uses, and protects your personal information when you visit our website or use our services.
1. Information We Collect
We collect various types of information, including:
- Personal information (e.g., name, email, phone number, address)
- Transaction details related to purchases
- Website usage data and cookies
- Communication preferences
2. How We Use Your Information
We use your information to:
- Provide and improve our services
- Process transactions and fulfill orders
- Send marketing communications, including SMS messages (with your consent)
- Comply with legal obligations
3. SMS Communications & A2P Compliance
Consent for SMS Messaging
By providing your phone number, you consent to receive SMS messages from Vilo Fence, including but not limited to transactional updates, promotional messages, appointment reminders, and service alerts.
Message Frequency & Standard Rates
Message frequency varies based on user interactions and service updates. Standard message and data rates may apply as per your carrier’s terms.
Opt-Out & Unsubscribe
You may opt out of SMS communications at any time by replying STOP to any message. Upon receiving your request, we will immediately cease sending SMS messages. For further assistance, you can contact us at fl@vilofence.com / contact form.
Third-Party SMS Providers
We may use third-party service providers (such as Twilio, Brevo, or GoHighLevel) to deliver SMS messages. By opting in, you acknowledge that your phone number and message content may be processed by these providers in compliance with their privacy policies.
TCPA & Compliance Assurance
We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws regarding SMS communications. Your data will not be shared or sold for unauthorized marketing purposes.
CTIA Compliance & Best Practices
We adhere to CTIA guidelines for SMS marketing, including ensuring clear consent, honoring opt-out requests promptly, and maintaining transparency in messaging.
Data Privacy & Security Measures
All collected phone numbers and SMS communications are stored securely and will not be shared with third parties without explicit user consent, except as required by law.
Age Restrictions for SMS Communications
You must be at least 18 years old or have parental consent to subscribe to our SMS services.
4. Data Security & Retention
We implement industry-standard security measures to protect your data. We retain personal information only as long as necessary to fulfill our business purposes or as required by law.
5. Your Privacy Rights
Depending on your location, you may have rights to access, modify, or delete your data. Please contact us at fl@vilofence.com to make such requests.
6. Updates to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be reflected on this page, and significant updates will be communicated via email or website notifications.
7. Contact Us
If you have any questions about this Privacy Policy or your data, please contact us at:
Vilo Fence
3805 W Osborne Ave
Tampa, FL 33614